Help with complex eating

Urgent – need help now

Contact details of where to go in an emergency situation. If you suffer from or know some one who suffers from an eating disorder and they need immediate help then use the contact advice below.


Your first stop should always be your local GP. They will be familiar with your medical history and will be able to direct you appropriately. Out of normal surgery hours you will be redirected to Urgent Care Cambridgeshire, a local service that provides cover for GPs.

Depending on when your surgery closes, the out of hours services operate during the following times:

  • Friday to Monday 6.30pm to 8.00am
  • 24 hours a day on Saturdays and Sundays
  • 24 hours a day during Bank Holiday periods

Or you can phone them direct, out of normal surgery hours on 0330 1239131.

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT)

CPFT is now offering its service users an out-of-hours telephone support service.

The out-of-hours service is available for CPFT’s service users who are experiencing a crisis in their mental health and feel that they need to seek immediate advice. This service is also available for carers who are concerned about the mental health of the service user. The out-of-hours telephone number is:

0800 052 2252 and it is available at the following times:

  • Mondays to Fridays: 5.00pm to 10.00pm
  • Saturdays, Sundays and Bank Holidays: 8.00am to 10.00pm

After 10.00pm, an answerphone message will give information on other contact numbers, such as: NHS Direct and ‘Lifeline’ Cambridgeshire & Peterborough. In case of an emergency, contact the local Accident and Emergency or dial 999.

Lifeline Cambridgeshire & Peterborough mental health helpline – open 365 days a year between 7.00pm to 11.00pm. Freephone 0808 808 2121

Accident & Emergency

Go to an Accident & Emergency Department and explain your difficulty.

Adult Social Care

In an emergency out of normal office hours contact the Emergency Duty Team on 01733 234724. A trained Social Worker will speak to you over the phone to assess the situation and decide the best course of action.

Emergency Services

In an emergency, ring 999 for immediate help from the Ambulance, Fire or Police.


The Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. Phone 08457 90 90 90.

You can also call NHS Direct 24 hours a day on 0845 4647.